Refunds are only available for those who hold a valid concession

What is a Concession?

Families who hold a concession are exempt from paying special event charges. You are eligible for a concession if:

• your child identifies as Aboriginal and/or Torres Strait Islander

• your child is identified on their birth certificate as being a multiple birth child (triplets or more).

• you hold a Commonwealth Health Care Card

• you hold a Commonwealth Pensioner Concession Card

• you hold a Department of Veterans Affairs Gold Card or White Card

• you hold a Refugee or Asylum Seeker visa (200-204, 786 or 866) or a bridging visa for Refugee or Asylum Seeker visa